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Pricing · Custom plan

Don't see the right fit?We'll design a plan around you

Our three plans cover most organizations. If yours works differently, with several locations, shared devices, an in-house IT team, a new school or office on the way, or specific compliance requirements, we'll build a plan around how you actually operate and put the scope and price in writing before you commit.
Request a custom planCompare standard plans

When a custom plan makes sense

Built for organizations that don't fit a template

If any of these sound familiar, a tailored plan usually costs less and covers more than forcing a standard plan to fit.

  • Several locations or a franchise

    One standard across every site, with pricing that reflects how your locations share people, devices and networks.

  • Schools & childcare organizations

    Classroom devices, check-in tablets, seasonal staffing and new campus launches, planned around the school year.

  • You already have IT staff

    Co-managed support that fills the gaps: help desk overflow, security tooling, projects or after-hours cover.

  • Lots of shared devices

    Shared workstations, kiosks, tablets and specialty equipment priced by device or by site instead of by user.

  • Compliance or insurer requirements

    Controls, evidence and reporting shaped around HIPAA-aligned practices, a WISP, cyber insurance questionnaires or franchisor standards.

  • A big change coming

    A new office, a merger, a Microsoft 365 migration or rapid hiring, with the project and the ongoing support in one agreement.

What we can tailor

Your plan, shaped around your operation

  • Service mix. Different plan levels for different teams or locations, instead of one plan for everyone.
  • Pricing model. Per user, per device, per site or a blend, whichever matches how you work.
  • Support hours & response targets. Extended hours or tighter targets where your operation needs them.
  • Onsite schedule. Regular onsite visits in Georgia, planned around your calendar.
  • Security & compliance controls. Additional controls, documentation and reporting for your industry.
  • Projects built in. Migrations, new locations or device refreshes spread into a predictable monthly fee.
  • 24/7 threat monitoring. Available on request through a partner security operations center, quoted separately.
  • Reviews & reporting. Quarterly business reviews, technology roadmaps and budget planning with leadership.

How it works

From first call to a written proposal

  1. Discovery conversation

    A 30-minute call about your organization, your locations, your people and what isn't working today.

  2. Environment review

    We look at your accounts, devices, network and security, so the plan is based on facts, not guesses.

  3. Written proposal

    Scope, service levels and one fixed monthly price, in plain English, with nothing hidden in the fine print.

  4. Onboarding & a named contact

    A planned rollout, documentation from day one, and one person who is responsible for your account.

What never changes

Custom scopeThe same standards

  • The Baseline, always

    Every custom plan includes the same written security baseline as our standard plans.

  • 12-month price lock

    Your rate is locked for the full agreement. Adding users or sites changes the total, not the rate.

  • Scope in writing

    What's included, what's quoted and what isn't, written down before you sign anything.

FAQ

Questions about custom plans

Is a custom plan more expensive than a standard plan?
Not necessarily. It's priced on what you actually need, so organizations with many shared devices or several small sites often pay less than they would on a per-user plan.
Is there a minimum?
Custom plans start from the same monthly minimums as our standard plans (Essential $395, Secure $645, Complete $995, each covering up to 5 users). There's no minimum number of users.
How long does it take to get a proposal?
Usually a few business days after the discovery call and environment review. Larger or multi-site organizations can take a little longer.
Can we start on a standard plan and customize later?
Yes. Many clients start on Essential, Secure or Complete and adjust the plan at their first quarterly review or at renewal.
Do you build custom plans for new schools and new locations?
Yes. New school launches and new locations are planned as a project, then move onto ongoing managed IT once you're open, often in a single agreement.

Tell us how your organization worksWe'll design the plan around it

Start with a 30-minute conversation. You'll receive a written proposal with scope, service levels and one fixed monthly price.

Request a custom planBook a call

No pressure. If your setup is fine, we'll tell you. Or call (770) 697-2165.