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Managed EDR · Endpoint security

Managed EDR: Microsoft Defender on every computer, watched by a person

Antivirus looks for known bad files. EDR watches what software does and stops ransomware-style behaviour. HeptaShield installs Microsoft Defender for Business, tunes it, and reviews the alerts so they don't sit unread.

What managed EDR includes

Detection that someone acts on

  • Deployed everywhere

    Every Windows and Mac computer enrolled and reporting, with no gaps from forgotten laptops.

  • Tuned, not noisy

    Attack surface reduction rules and policies set so real threats stand out.

  • Alerts handled

    Alerts go to a person who investigates, isolates the device if needed, and tells you what happened.

  • Monthly report

    What was blocked, what was investigated and what changed, in plain English.

Questions

Straight answers

What is EDR?
Endpoint detection and response: security software that records and analyses what happens on each computer, so it can spot and stop attacks such as ransomware that ordinary antivirus misses.
Which EDR do you use?
Microsoft Defender for Business, which is included in Microsoft 365 Business Premium and integrates with Intune, so there's no extra agent to buy.
Which plan includes it?
Managed EDR starts on the Secure plan, $129 per user per month.
Does our cyber insurer require EDR?
Many now do. We can provide evidence that every device is protected for your application or renewal.

Find out if every device is really protected

A free 30-minute review of your IT, security, email and backups, with a written assessment.

No pressure. If your setup is fine, we'll tell you.