Service area · Georgia
Onsite IT support across Georgia, with remote help every day
HeptaShield is based in Woodstock, Georgia. Day-to-day support is remote and fast; when the job needs hands, we come onsite anywhere in Georgia for setups, installs, assessments and emergencies.
Closest to our base
Same or next business day, usually
These communities are closest to Woodstock. Onsite visits elsewhere in Georgia are scheduled with you.
- Woodstock
- Canton
- Acworth
- Kennesaw
- Marietta
- Roswell
- Alpharetta
- Milton
- Cumming
- Sandy Springs
- Smyrna
- Atlanta
When we come onsite
The jobs that need hands
New office setups
Network, Wi-Fi, printers, phones and workstations ready before your team walks in.
Network & Wi-Fi installs
Firewalls, switches and access points, installed, documented and monitored.
Hardware deployments
Computers delivered, enrolled and set up at each desk, old ones wiped.
Emergencies
When remote can't fix it, we drive. The Complete plan includes 2 onsite hours a month.
Remote, nationwide
Fixed from here, most of the time
- Remote IT support
- Remote monitoring & management
- Microsoft 365 support
- Cybersecurity services
- Help desk support
- Device management
- User onboarding & offboarding
Onsite, throughout Georgia
Hands on, when it counts
- Onsite services
- Office deployments
- Network & Wi-Fi installations
- Hardware deployments
- New office setups
- Technology assessments
- Emergency onsite support
Questions
Straight answers
- Do you cover all of Georgia?
- Yes, onsite visits are available throughout Georgia and scheduled with you. North metro Atlanta, closest to our Woodstock base, can usually be reached the same or next business day.
- Is there a trip charge?
- Onsite hours are included in the Complete plan (2 a month). On other plans, onsite work is quoted before we come, so there are no surprises.
- Why mostly remote?
- Because it's faster. A person responds in about 10 min, and most problems are fixed before anyone could drive over.
- What does it cost?
- Plans start at $79 per user per month with a $395 minimum monthly fee, and every price is published. The 12-month agreement can be cancelled in the first 90 days with 30 days' notice. The calculator on our pricing page shows your monthly price in about 30 seconds.
Find out where your IT stands
A free 30-minute review of your IT, security, email and backups, onsite or by video, with a written assessment.
No pressure. If your setup is fine, we'll tell you.