Careers
Build IT that people can actually reach
Open roles
No open roles right now
Hiring status: not hiring today
We aren't hiring today, but we keep résumés on file. When a role opens, we contact people already on our list first. Email your résumé with the kind of role you're interested in.
How we work
What it's like to work here
People first, then tickets
Clients reach a real person in minutes. We hire people who like being that person.
Security is never optional
Every client gets the same written Baseline. You'll never be asked to cut a corner to save time.
Write it down
Scope, prices, fixes and runbooks are written. Clear notes are part of the job, not extra work.
Learn on the clock
Microsoft certifications and lab time are part of the role, paid for and scheduled.
Future roles
The roles we hire for as we grow
Help Desk Technician
First response for clients: Microsoft 365, Windows, Mac, phones and printers. Remote first, with some onsite visits in metro Atlanta.
Systems Administrator
Intune, Entra ID, Exchange Online and networks. Onboarding new clients and keeping them to the Baseline.
Security Analyst
Reviewing alerts, Secure Score, email security and access reviews, and turning findings into plain-English fixes.
Field Technician (Georgia)
Office moves, new sites, Wi-Fi, firewalls and hardware, across Georgia.
What you get
Why join
- Remote-first, with onsite work in Georgia when a client needs it
- Microsoft certification costs covered
- A small team: your work is seen and your ideas get used
- Modern tools: Microsoft 365, Intune, Defender and a real ticketing system
HeptaShield is an equal opportunity employer. We consider every applicant without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.