Industries · Medical practices
IT support for medical practices that can't afford downtime
Clinicians need the EHR open, the printers working and the exam-room computers ready between patients. We support all of it, secure patient data to a HIPAA-aligned baseline, sign a BAA, and keep the evidence your compliance program needs.
What we hear
The problems we see most often
Slow sign-ins between patients
Every minute spent logging in or waiting for a printer is a minute behind.
Patient data in email
Referrals and results by email, with no encryption and no phishing protection.
Unanswered security questions
Insurers, hospital partners and auditors ask about MFA, encryption and backups.
Staff turnover
People leave and their access to the EHR and email stays open.
What we set up
On top of the Baseline every client gets
- BAA signed. Before we access any system that stores patient data.
- Quick, secure sign-in. MFA set up so it protects accounts without slowing clinicians down.
- Encrypted devices. Exam-room computers and laptops encrypted, patched and remotely wipeable.
- Encrypted email. For messages that contain PHI, plus phishing and impersonation filtering.
- Same-day offboarding. Access removed the day someone leaves, documented for your records.
Recommended plan
Most medical practices clients choose Secure
HIPAA-aligned controls need managed EDR, email security and Microsoft 365 backup, which start on Secure.
Secure
Recommended$129per user / month
- Everything in Essential
- 4-business-hour response target
- Managed EDR + email security
- M365 backup + staff training
Related services
Where most of the work happens
FAQ
What clients in your industry ask
- Do you support our EHR?
- We support everything around it: the computers, network, accounts, printers and scanners, and we coordinate with your EHR vendor for the application itself.
- Does using you make us HIPAA compliant?
- Compliance belongs to your practice. We implement and document the technical safeguards so you can show your work.
- Will you sign a BAA?
- Yes, for every healthcare client.
- How much does medical practice IT support cost?
- From $79 per user per month with a $395 monthly minimum. Most practices choose Secure at $129 per user.
Find out where your IT stands
A free 30-minute review of your IT environment, security posture, email and backups, with a concise written assessment and prioritized recommendations.
No pressure. If your setup is fine, we'll tell you.