Industries · Dental offices
IT support for dental offices, from front desk to operatory
Practice management software, imaging sensors, operatory computers and a front desk that can't stop for a frozen screen. We keep them running, coordinate with your dental software vendors, and secure patient data to a HIPAA-aligned baseline with a signed BAA.
What we hear
The problems we see most often
Imaging that stops the day
A sensor or imaging workstation that won't connect means rescheduled patients.
Vendor finger-pointing
The software vendor blames the network, the network person blames the software.
One login at the front desk
Shared passwords leave no record of who opened which chart.
Backups nobody has tested
The server backs up somewhere, but no one has ever restored from it.
What we set up
On top of the Baseline every client gets
- BAA signed. Before we touch any system that holds patient data.
- Practice software support. We work with your practice management and imaging vendors on updates, access and problems.
- Operatory and front-desk devices. Managed, patched and encrypted, with individual logins and MFA.
- Network built for imaging. Reliable wired connections for imaging, separate guest Wi-Fi for patients.
- Tested backups. Practice data and Microsoft 365 backed up, with restores tested every quarter.
Recommended plan
Most dental offices clients choose Secure
Patient data needs managed EDR, email security and backup, which start on Secure.
Secure
Recommended$129per user / month
- Everything in Essential
- 4-business-hour response target
- Managed EDR + email security
- M365 backup + staff training
Related services
Where most of the work happens
FAQ
What clients in your industry ask
- Do you work with dental practice management software?
- Yes. We coordinate with your practice management and imaging vendors rather than replacing them, and handle the computers, network and accounts around their software.
- Will you sign a BAA?
- Yes, before we access any system that stores patient data.
- Can you come onsite?
- Yes, anywhere in Georgia, for installs, new operatories and problems that need hands. Everything else is fixed remotely, usually faster.
- How much does dental IT support cost?
- Plans are per user, from $79 per month, with a $395 monthly minimum. Most dental offices choose Secure at $129 per user.
Find out where your IT stands
A free 30-minute review of your IT environment, security posture, email and backups, with a concise written assessment and prioritized recommendations.
No pressure. If your setup is fine, we'll tell you.